Privacy Policy
GDPR Sub-Processors
Cookie Policy
Acceptable Use Policy

Privacy Policy

Version: 25 August 2025

Gladius Assurance Services Limited takes your privacy seriously. That is why we will only use your personal information to provide you with services you have enquired and / or requested, as well as to administer your account. We will not sell or share your information with third-parties, and we will never use your personal data for any reason other than the reasons described within this policy.

A) About our privacy policy

Our privacy policy outlines your relationship with our company and explains in detail how we use the information that you provide us with.

B) About Gladius Assurance Services Limited

Gladius Assurance Services Limited, which is a company registered in England and Wales, and registered with the UK’s Information Commissioner’s Office under the UK Data Protection Regulations, is a professional services and consultancy business. We provide regulatory assurance and advisory services to the Financial Services sector in the United Kingdom.

Please get in touch with us at contact@gladiusas.com for any questions you may have about Gladius Assurance Services Limited.

C) Changing your preferences

If you’d like to change your web, contact or marketing preferences, you can do so at any time. Please contact us at marketing@gladiusas.com to request the necessary amendments.

D) Your rights

Gladius Assurance Services Limited is committed to upholding and maintaining your personal rights. We observe your rights to change or withdraw your opt-in options at any time. As part of our ongoing commitment to uphold your rights, you can send an e-mail to DPO@gladiusas.com with the subject title: DPO; to request, amend, erase or object to us processing your data .

You also have the right to complain by contacting the Information Commissioner’s Office, which regulates and supervises the use of personal data in the UK, on 0303 123 1113 or visit its website at: https://ico.org.uk/make-a-complaint/.

E) Sensitive data

Gladius Assurance Services Limited does not collect any sensitive data about you. Sensitive data refers to (but is not limited to) information about your race or ethnic background, religious or political affiliations, trade union affiliations, sexual orientation, criminal background or health background.

F) Who our privacy policy applies to

This privacy policy has been developed to inform users of Gladius Assurance Services Limited on how we use their data. Gladius Assurance Services Limited is a professional services and consultancy business, and we need to process the data of individuals to communicate with you about our services. Bearing that in mind, our privacy policy applies to any and all individuals registered with us as a user, client or in any other capacity.

G) What information this policy applies to

There is a lawful basis for processing your data, and this section of our privacy policy outlines how this applies to the personal information you provide us with or allow us to collect.

The personal information this policy applies to includes information that you:

• Provide as part of contacting us to enquire about our services
• Provide as part of our marketing campaign activity
• Provide as part of our event activity (e.g. online webinar, in-person)
• Provide in the form of numerical data, metadata or communications
• Give us as part of our past, ongoing, or prospective client service relationship

This policy also applies to information that we:

• Collect relating to how you interact with our website at http://www.gladiusas.com and learning.gladiusas.com
• Collect relating to how you interact with us via our webinar hosting provider: https://events.teams.microsoft.com/
• Must process to complete purchases and other transactions

H) Consent

Please note that when you submit personal data on our website at http://www.gladiusas.com, learning.gladiusas.com or via our webinar hosting provider, you are giving Gladius Assurance Services Limited your explicit consent that we can use that data in line with our privacy policy.

I) Opting-out

After giving Gladius Assurance Services Limited your consent, you are free to amend your consent or withdraw your consent at any time. You have the right to object to the processing of your data. To opt-out, change your preferences or revoke your consent, you can send an e-mail to DPO@gladiusas.com with the subject title: DPO.

J) Data processing and storage

Gladius Assurance Services Limited collects and stores data in the UK. We will store your data for the period necessary for the relevant activity or services, and any retention period that is required by law, unless otherwise noted and explicitly stated.

Gladius Assurance Services Limited may process your data based on more than one legal ground. Circumstances under which we may be required to process your data under more than one legal ground may include:

Reason	Data type	Lawful basis
Customer registration	Identity (natural person and legal person), and contact information	Legitimate Interests – To provide a description of prospective products and service(s) to you and / or to carry out an agreed contract of products and service(s) we have made with you.
Processing and/or delivering your service(s)	Identity (natural person and legal person), contact information, financial information, financial and transactional data	Contract – To carry out a contract of products and service(s) we have made with you and to exercise our legitimate interests to recover debts owed arising from service(s) rendered.
To manage our client relationship with you	Identity (natural person and legal person), contact information, marketing and communications preferences	Contract – To carry out a contract of products and service(s) we have made with you, to comply with legal obligations and to exercise our legitimate interests to keep our records updated

K) Marketing and communications

Gladius Assurance Services Limited may send you marketing communications if you have given us your contact details unless you write to us at marketing@gladiusas.com with the subject title: Opt-out marketing communications. You can opt-out of these marketing communications and manage your preferences at any time.

L) Our company obligations

As a data controller, Gladius Assurance Services Limited is legally responsible for the data you provide us with. In honouring that responsibility, we pledge to uphold our commitments under the UK Data Protection Regulations.

We will only ever use your data:

• In ways that are both fair and legal
• As described within this policy
• In ways that are necessary for the purposes described

In addition, Gladius Assurance Services Limited processes the personal data you submit to us or we collect as a data processor. As part of this role, Gladius Assurance Services Limited takes all necessary precautions to secure the personal data we collect, process and store.

We may occasionally use the data you provide us with for marketing, relationship management or account and service management activities. These activities are designed to ensure you have adequate information about other products and/or services we offer, that we have reason to believe you may be interested in. You have the right to opt-out of these activities at any time by writing an e-mail to marketing@gladiusas.com with the subject title: Marketing.

M) Third-Parties

Gladius Assurance Services Limited never shares your personal data with third-parties unless those parties have been explicitly mentioned within our privacy policy.

N) Our security

As part of our ongoing commitment to data security, Gladius Assurance Services Limited will report any security breaches or attempted breaches to the relevant authorities within 24 hours. We will subsequently contact all those affected by the breach within 72 hours of its occurrence.

O) Legitimate interests

As part of the UK Data Protection Regulations, Gladius Assurance Services Limited observes the right to share selected information with third-parties that use data for non-marketing purposes. This could include (but is not limited to) organisations that provide credit assessments, identification services and fraud prevention activities.

P) Contact us

Gladius Assurance Services Limited is committed to upholding your rights. If you have any questions, comments or concerns about this privacy policy or wish to exercise your rights in relation to your personal data, please contact the Data Protection Officer via e-mail at DPO@gladiusas.com with the subject title: DPO.

We will process any request within 20 business days. Subject Access Requests are normally performed free of charge, but we may need to charge individuals for excessive or unreasonable data requests.

GDPR Sub-Processors

Version: 25 August 2025

Gladius Assurance Services Limited is required by Article 28 of the EU General Data Protection Regulation (GDPR) to disclose its sub-processors where Gladius Assurance Services Limited itself is acting as a data processor.

The information below contains the list of third-party sub-processors used across our products and services.

UK / EEA Vendors

• WordPress.com, Aut O’Mattic A8C Ireland Ltd. – Website and contact form hosting – Grand Canal Dock, 25 Herbert Pl, Dublin, D02 AY86, Ireland
• Microsoft Limited – Microsoft 365 productivity and webinar tools – Microsoft Campus, Thames Valley Park, Reading Berkshire RG6 1WG, United Kingdom
• FreeAgent Central Ltd. – Proposal estimates and invoicing software – One Edinburgh Quay, 133 Fountainbridge, Edinburgh, Scotland, EH3 9QG, United Kingdom
• Jotform Ltd. – Productivity web tools – 25 Cabot Square, London E14 4QZ, United Kingdom
• Google Cloud EMEA Limited – Productivity web tools – Velasco, Clanwilliam Place, Dublin 2, Ireland
• Thinkific Labs Inc. – Learning Management System platform – 400-369 Terminal Ave, Vancouver, BC V6A 4C4, Canada

Cookie Policy

Version: 25 August 2025

Our websites, http://www.gladiusas.com and learning.gladiusas.com uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We may use the following types of cookies:

• Necessary cookies for basic operations – These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make use of e-billing services.
• Analytical cookies for content personalisation – They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies for site optimisation – These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Advertising personalisation cookies – These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

The table below explains the cookies we use on our website and why.

Cookie name	Purpose	Type of cookie
_ga_*	Google Analytics sets this cookie to store and count page views.	Analytical cookie
_ga	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.	Analytical cookie
wpEmojiSettingsSupports	WordPress sets this cookie when a user interacts with emojis on a WordPress site. It helps determine if the user’s browser can display emojis properly.	Necessary cookie
__cf_bm	The __cf_bm cookie supports Cloudflare Bot Management by managing incoming traffic that matches criteria associated with bots. The cookie does not collect any personal data, and any information collected is subject to one-way encryption.	Necessary cookie

Please note that third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies, over which we have no control and we cannot accept any liability for the third party’s compliance with its legal obligations. These cookies are likely to be analytical, functionality cookies or advertising targeting cookies:

Cookies can be blocked by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including necessary cookies for basic operations) you may not be able to access all or parts of our site.

Except for necessary cookies, all cookies will expire between 1 month, 6 months to a year depending on the preferences you have selected. You can set and amend cookie preferences on this website by clicking the ‘cookie’ icon on the bottom left of the page.

Acceptable Use Policy

Version: 25 August 2025

This acceptable use policy sets out the terms between you and us under which you may access our website http://www.gladiusas.com (our site). This acceptable use policy applies to all users of, and visitors to, our site.

Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use.

http://www.gladiusas.com and learning.gladiusas.com are sites operated by Gladius Assurance Services Limited (“We”). We are a limited company registered in England and Wales under company number 15015749 and have our registered office at 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom.

Prohibited uses

You may use our sites only for lawful purposes.  You may not use our sites:

• In any way that breaches any applicable local, national or international law or regulation.

• In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.

• For the purpose of harming or attempting to harm minors in any way.

• To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.

• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

• To transmit unlawful material or material that is defamatory, threatening, discriminatory, extremist or which has the potential to radicalise themselves or others.

• To transmit material that infringes the intellectual property rights or privacy rights of a third party, or that is in breach of a legal duty owed to another party.

• To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

• Not to reproduce, duplicate, copy or re-sell any part of our sites in contravention of the provisions of our terms of website use.

• Not to access without authority, interfere with, damage or disrupt:

1. any part of our sites;
2. any equipment or network on which our sites is stored;
3. any software used in the provision of our sites; or
4. any equipment or network or software owned or used by any third party.

Content standards

These content standards apply to any and all material which you contribute to our sites (contributions), and to any blog services associated with it.

You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

• Be accurate (where they state facts).

• Be genuinely held (where they state opinions).

• Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

• Contain any material which is defamatory of any person.

• Contain any material which is obscene, offensive, hateful or inflammatory.

• Promote sexually explicit material.

• Promote violence.

• Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.

• Infringe any copyright, database right or trade mark of any other person.

• Be likely to deceive any person.

• Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.

• Promote any illegal activity.

• Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.

• Be likely to harass, upset, embarrass, alarm or annoy any other person.

• Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.

• Give the impression that they emanate from us, if this is not the case.

• Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Suspension and termination

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our sites.  When a breach of this policy has occurred, we may take such action as we deem appropriate. 

Failure to comply with this acceptable use policy constitutes a material breach of the terms of website use upon which you are permitted to use our sites, and may result in our taking all or any of the following actions:

• Immediate, temporary or permanent withdrawal of your right to use our sites.

• Immediate, temporary or permanent removal of any posting or material uploaded by you to our sites.

• Issue of a warning to you.

• Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.

• Further legal action against you.

• Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this acceptable use policy.  The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

Changes to the acceptable use policy

We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our sites.