A) Definitions
B) Terms
C) Orders
D) Availability
E) Making changes to your order
F) Technical requirements
G) Permission to use the Content
H) Geographical restrictions
I) Prices for our Content
J) Payment
K) Accessing your Content
L) Viruses
M) Consumer cancellation rights
N) Faulty Content
O) Our liability
P) Your information
Q) No third party rights
R) Applicable law
S) General terms
E-Learning Course Terms and Conditions
Please read these terms and conditions carefully before you access and submit your learning course order to us and check that they contain everything you want and nothing that you are not willing to agree to.
Version: 25 August 2025
A) Definitions
“Content” – all content in any E-Learning Course, Digital Assessments and Materials, including text, information, data, software, executable code, images, audio, or video material in any medium or form provided by us to you on https://learning.gladiusas.com and Learning Platform from time to time, and more particularly set out in the Order Confirmation
“Digital Assessments” – A digital assessment using a bank of questions or course work relating to the E-Learning Course for you to be assessed and for the granting to you of a learning certificate by Gladius Assurance Services Limited.
“E-Learning Course” – Our online digital educational program relating to the learning course(s) publihsed at https://learning.gladiusas.com
“Licence Period” – The period of time for which the E-Learning Courses, Digital Assessments and Materials is licensed to you, as set out in the Order Confirmation
“Materials” – Our online digial learning materials relating to the learning courses publihsed at https://learning.gladiusas.com
“Order” – Your order for the E-Learning Course
“Order Confirmation” – The email sent by us (via notify.thinkific.com) in acceptance of your offer to purchase the E-Learning Course in accordance with this Licence, and which contains details of the Content and fee
“Learning Platform” – Thinkific
“Trademarks” – means any and all trade marks, trade names, service marks, trade dress, logos, URLs or identifying slogans, whether or not registered
B) Terms
These terms apply to any purchases of and access to the E-Learning Course (“the Content”) that you make on our website at https://learning.gladiusas.com. This licence agreement (Licence) is a legal agreement between You and Us. Please read these terms carefully before you place any Orders for the E-Learning Course on our site, as they set out important information about your and our rights and obligations. Please note that you must agree to these terms before you place your Order. We licence use of the Content to you on the basis of this Licence. We do not sell the Content to You. We remain the owners of the Content at all times.
In consideration of your payment, we hereby grant you a licence to access the Content via the Learning Platform throughout the duration of the Licence Period. This licence is, limited, revocable, non-exclusive, non-sublicensable and non-transferable, and is subject to the rights and obligations granted under these terms. All rights not expressly granted in these terms are hereby reserved and this licence does not confer on you any rights to use the Content for any other purpose outside the limited provisions of the Licence.
For the purposes of these terms, you are a ‘consumer’ where you are buying Content from our site or accessing Content as an individual for purposes wholly or mainly outside of your trade, business, craft or profession.
Any reference to ‘we’, ‘us’ or ‘our’ in these terms is to Gladius Assurance Services Limited, and any reference to ‘you’ or ‘your’ is to the person placing an Order on our site.
We are a limited company registered in England and Wales under company number 15015749 and have our registered office at 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom.
You must be at least 18 years old and a resident of the UK to place an Order on our site.
We may make changes to these terms at any time. However, the terms which apply to your Order will be those in force at the time you submitted your Order to us.
Please print out or save a copy of these terms and any emails from us for your records, as we will not save or file a copy for you. These terms are only available in English.
Your use of our site is governed by our Terms of Website Use.
C) Orders
Please check your order carefully and correct any errors before you submit it to us. If you think that there is a mistake or require any changes, please contact us at learning@gladiusas.com to discuss.
Your order is an offer to buy Content from us on these terms. Confirmation that your order has been successfully submitted does not mean that your order has been accepted by us.
Acceptance of your order by us takes place when we send you an Order Confirmation email, at which point a legally binding contract is formed between you and us on these terms.
If we do not accept your Order, for example because we have been unable to take payment, the Content is unavailable, you are under 18 or live outside of the UK, or there has been a mistake regarding the pricing or description of the Content, we will email you using the details you provided when you placed your Order and provide you with a refund if payment has already been taken. We have the right to reject any Order for any reason.
We shall supply the Materials and deliver the E-Learning Course to you via the Learning Platform.
D) Availability
We cannot guarantee that any Content will be available at any given time, or that access to the Content will be uninterrupted, error free or secure. For example, access to Content may be temporarily unavailable while we carry out maintenance or for other technical reasons.
In certain circumstances beyond our reasonable control, for example where there has been a change in law, we may need to stop providing certain Content. If this happens and it affects your order, we will notify you by email, cancel your order and provide you with a full refund if payment has already been taken.
E) Making changes to your order
If you would like to make any changes to your Order after you have submitted it, please contact us as soon as possible at learning@gladuisas.com and we will let you know if it is possible to change your Order.
F) Technical requirements
To access and use the Content, your device needs to comply with the minimum technical requirements set out here System Requirements and Supported Browsers – Thinkific. Please read these carefully as you are responsible for making sure that your device meets these requirements.
You will need internet access to access the Content and you are responsible for any charges you may incur in connection with your access. The streaming resolution and quality of the Content will depend on the type of device you are using, your resolution settings and the speed of your internet connection.
We are not liable to you if you are unable to access or use the Content due to a poor internet connection, because your device does not meet the minimum technical requirements, or for any other reason outside of our reasonable control.
G) Permission to use the Content
We give you a licence to access and use the Content during the Licence Period provided you follow all of the rules in these terms. The licence starts when you access the Content.
The licence is for your personal and domestic use only. You must not use the Content for commercial, business or resale purposes.
You do not own the Content or any of its contents but you may use it as set out in these terms. You are not allowed to pretend that the Content is your own or make it available to others to access, stream or use.
Your use of the Materials and the Digital Assessment is restricted to you (“the Registered User”) who has been supplied with the log in details by us.
We may require you to cease all use of any of the Content if we reasonably believe that your use of the Content infringes the Intellectual Property Rights of any third party, or breaches any applicable law or regulation. In this instance, we may, at our option either:
- provide you with alternative Content so as to avoid the infringement (but provide you with substantially the same features/functionality/specification); or
- terminate this Licence immediately on written notice in respect of the affected Content.
You must not conceal, change or remove any markings which show who own the Content, such as copyright (©), registered trademark (®) or unregistered trademark (™) markings, or try to circumvent any digital rights management or technical protection measures put in place to prevent you from using the Content in a way that you are not allowed to. All trademarks, service marks and trade names in Content are the marks of the respective owners and any unauthorised use is prohibited.
All rights, title and interest in intellectual property rights relating to the Content including copyright, patents, trademarks, trade secrets, improvements, developments, proprietary information, know-how, processes, methods, business plans or models (including computer software and preparatory and design materials thereof) and all other intellectual property (whether registered or not) developed or created from time to time shall exclusively be owned by us and our licensors. While you may utilise the intellectual property, you understand that there shall be no transfer of ownership of the same.
Nothing that you see or read in the Content may be copied, reproduced, modified, distributed, transmitted, republished, displayed or performed for commercial use.
If you do not comply with any term in this clause G, we have the right to end our contract with you immediately by sending an email to the address you provided when you placed your order.
If we end our contract with you in accordance with the preceding paragraph above:
- you will not be entitled to a refund OR we may seek to recover reasonable compensation from you according to law to cover losses resulting directly from your breach of this clause 7;
- you must immediately stop using the Content;
- we may remotely block your access to the Content;
- you must delete or remove the Content from any devices; and
- we may delete or suspend access to your account.
H) Georgraphical restrictions
The Content was designed for use in the UK. We cannot guarantee that the Content is appropriate or will be available for use in locations outside of the UK. If you use the Content outside of the UK, you are responsible for ensuring that you comply with any local laws.
I) Prices for our Content
Prices for our Content are set out on https://learning.gladiusas.com. All prices are in pounds sterling (£)(GBP) and are subject to VAT at the applicable rate.
Prices for our Content may change at any time. Except as set out in the immediate paragraph below, such changes will not affect existing Orders.
If there has been an error on https://learning.gladiusas.com regarding the pricing of any of our Content and this affects your Order, we will try to contact you using the contact details you provided when you placed your Order. We will give you the option to re-confirm your Order at the correct price or to cancel your Order and get a full refund. If we are unable to contact you, we will treat the Order as cancelled and notify you by email.
J) Payment
We accept the following credit cards and debit cards; Visa and Mastercard. All credit card and debit card payments need to be authorised by the relevant card issuer. All payments are processed via Thinkific Payments which is powered by Stripe (our card payment processor).
We will take payment from your card when you place your Order.
K) Accessing your Content
The Content can be accessed by clicking on the access link in your Order confirmation email. The receipt of Content and/or access to the Learning Platform is personal to you, and you may not transfer your rights to access the Content and/or Learning Platform and/or the Content to any other person. Please note that, as a consumer, you lose your right to cancel your Order once you start to access the Content.
If you do not own the device you use to access the Content, you must obtain permission from the owner to access the Content onto their device.
There is no limit on how many times you can access the Content. The Content will be available to access for 365 days from the date of your Order confirmation email.
L) Viruses
We do not guarantee that https://learning.gladiusas.com or the Learning Platform will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our sites. You should use your own virus protection software.
You must not misuse our sites by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our sites, the server on which our sites is stored or any server, computer or database connected to our sites. You must not attack our sites via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our sites will cease immediately.
M) Consumer cancellation rights
You have 14 calendar days from the date of your Order confirmation email to change your mind and cancel your Order. However, you lose your right to cancel once you start to download the Content and will not be entitled to a refund in such circumstances unless the Content is faulty.
To cancel your Order, please email us at learning@gladiusas.com. To help us process your cancellation more quickly, please have your Order number ready or include it in the email you send to us.
We will provide you with a refund for the amount you actulaly paid for the Content, if any. This will be processed as soon as possible and no later than 14 calendar days after the day on which you told us that you want to cancel.
We will issue your refund to the same payment method you used when you placed your Order.
N) Faulty Content
The Content that we provide to you must be as described, fit for purpose and of satisfactory quality.
If the fault cannot be fixed, or if it has not been fixed within a reasonable time and without significant inconvenience to you, you can get some, or all, of your money back.
This is a summary of some of your key rights. They are in addition to your cancellation rights set out in clause M above. For more detailed information on your rights, go to the Citizens Advice website at www.citizensadvice.org.uk or call 0808 223 1133.
If there is a problem with your Content, please contact us as soon as reasonably possible by sending us an email to learning@gladiusas.com.
O) Our liability
We are not liable to you if we fail to comply with these terms because of circumstances beyond our reasonable control.
If we fail to copmly with these terms or are negligent, we are responsible to you for foreseeable loss or damage that you suffer as a result. By ‘foreseeable’ we mean that, at the time the contract was made, it was either obvious that such loss or damage would occur or you and we both knew that it might reasonably occur, for example, if you discussed it with us when you placed your Order.
We are not responsible nor liable to you for any loss or damage that was not foreseeable, any loss or damage not caused by our breach or negligence, or any business loss or damage. We only supply the Content for domestic and private use. If you use the Content for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
The Content provides general information, not professional advice. The Content should not be considered a substitute for legal, financial, or any other professional advice tailored to your specific situation. Always consult with a qualified expert before making any decisions based on the information provided. We do not accept or assume any liability, responsibility or duty of care for any consequences of you or anyone else acting, or refraining to act, in reliance on the Content or for any decision based on it.
Nothing in these terms excludes or limits our liability for any death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit.
P) Your information
Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what information we collect and hold about you, and how we collect, store, use and share such information.
Q) No third party rights
No one other than us or you has any right to enforce any of these terms.
R) Applicable law
Please note that these terms, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. This means that you can choose whether to bring a claim in the courts of England and Wales or in the courts of another part of the UK in which you live.
If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
S) General terms
You are not allowed to transfer your rights under these terms to anyone without our prior written consent. We may transfer our rights under these terms to another business without your consent, but we will notify you of the transfer and make sure that your rights are not adversely affected as a result.
If any provision of these terms (or part of any provision) is or becomes illegal, invalid or unenforceable, the legality, validity and enforceability of any other provision of these terms will not be affected.
If you breach these terms and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these terms.